Returns & Refunds
If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 10 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
Discounted items are final sale and cannot be returned or exchanged.
Returned items must be in original condition and be returned in original product packaging.
Returned items must have no visible signs of wear or use.
To initiate a return, please complete the following steps:
Request a return by emailing karen@thejoyfulpaintbrush.
After authorization, return your product for a refund or exchange. You are responsible for shipping fees.
Additional Information:
Receiving your refund, replacement product, or store credit may take between 1-15 days, depending on the payment method.
Customer pays return shipping fees.
Contact e at karen@thejoyfulpaintbrush.com with more questions.